Hello Vincent,

What is your job within the Profession Santé Group?

I’m in charge of emailing, setting up, routing and analyzing email campaigns sent to our databases.

How is Groupe Profession Santé equipped in terms of audience databases?

Groupe Profession Santé’s databases are generally made up of information collected from its various audiences, such as doctors, pharmacists and nurses. This data is collected in a transparent and legal manner, in compliance with current regulations, and is regularly updated to guarantee its quality and relevance. Groupe Profession Santé also uses state-of-the-art tools and technologies to segment and target its audiences according to their specific interests and needs.

What is our capacity to target the members of these bases?

Groupe Profession Santé has a number of tools and techniques at its disposal to fine-tune the targeting of its database members. Here are just a few examples:

Segmentation Segmentation: data is segmented according to relevant criteria such as profession, medical specialty, geographical area and so on. This segmentation makes it possible to send personalized messages that are relevant to the interests of each recipient.

Personalization : email content is personalized according to the data available on each recipient, such as name, job title, preferences, etc.

Behavioral analysis Data: recipient behavior (opening, clicking, converting, unsubscribing, etc.) is tracked and analyzed to better understand their interests and needs. This data is then used to personalize messages even further and target recipients more effectively.

A/B testing : A/B testing to measure the effectiveness of different email elements (subject, text, image, call-to-action button, etc.) and optimize open, click and conversion rates.

By combining these different techniques, we are able to fine-tune the targeting of our database members and send them personalized, relevant messages based on their interests and needs.

As a database specialist, can you explain how you ensure that your databases are used ethically and in compliance with regulations?

We attach great importance to protecting our users’personal data and complying with current regulations, in particular the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libertés).

Here are some of the measures we take to ensure the ethical use of our databases:

Transparency : we inform our users transparently and clearly about the collection and use of their personal data. We also allow them to exercise their rights (right of access, rectification, deletion, etc.) to their personal data.

Security : we implement technical and organizational measures to guarantee the security and confidentiality of the personal data we collect, store and process.

Data minimization : we collect and process only the personal data necessary to achieve our purposes, and we do not keep this data longer than necessary.

Consent Consent: we obtain explicit consent from users for the collection and use of their personal data, allowing them to choose the purposes for which their data will be used.

By applying these measures and keeping a close eye on regulatory developments, we are able to guarantee the ethical and compliant use of our databases.

To sum up, here are 3 tips to help you make the best use of your databases

Comply with regulations It’s crucial to comply with current regulations on the protection of personal data. Make sure you have obtained the necessary consents and respect people’s rights to their data.

Segment and personalize messages To improve the effectiveness of your emailing campaigns, we recommend segmenting your database and personalizing messages according to the interests of each recipient. This allows you to send more relevant messages and generate more engagement.

Test and measure the effectiveness of your campaigns To continually improve your campaigns, it’s important to test different approaches and measure their effectiveness. Use performance tracking tools (open rates, click-through rates, etc.) to assess the impact of your campaigns and adjust your strategy accordingly.

By applying these tips, you’ll be able to improve the effectiveness of your email campaigns and ensure ethical and compliant use of your databases.

Vincent Chastagner

CRM & Data & Emailing Project Manager